Cancellation & Payment Policy

About MBJ Travels

MBJ Travels is a trusted travel company based in
86 A C2B, Janakpuri, New Delhi – 110058.
We specialize in Domestic and International Flight Bookings,
Hotel Reservations, Holiday Packages, Group Tours, Honeymoon
Packages, Family Vacations, Corporate Travel, and Customized Travel Solutions.

Our objective is to deliver reliable travel services with complete
transparency in pricing, secure payment methods, and a hassle-free
cancellation process whenever applicable.

1. Cancellation Policy

Cancellation Requests

If you need to cancel your booking, please contact our support team
as soon as possible. Early cancellation helps us coordinate with
airlines, hotels, and travel partners for quicker processing.

You may request cancellation by contacting us through our official
communication channels.

• Phone: +91 9911424838
• Office: 86 A C2B, Janakpuri, New Delhi – 110058

Cancellation Charges

Cancellation charges vary depending on the individual booking and
are determined by:

• Airline cancellation policies
• Hotel cancellation rules
• Tour package terms
• Fare category selected
• Time remaining before departure or check-in
• Supplier or vendor regulations

Any applicable cancellation fees will be communicated during the
booking process whenever available.

Cancellation Processing

Once your request has been received and verified, MBJ Travels will
coordinate with the respective airline, hotel, or travel supplier
to process your cancellation according to their policies.

Processing times may vary depending on the service provider.

2. Refund Policy

Refund Method

Approved refunds are generally returned through the same payment
method used during booking unless otherwise required by the service provider.

Refund Timeline

Refund processing depends entirely upon the policies of airlines,
hotels, tour operators, and other travel suppliers.

After refund approval, banking institutions may require additional
processing time before the amount reflects in your account.

Applicable Deductions

The final refundable amount may be reduced due to:

• Airline penalties
• Hotel cancellation charges
• Supplier fees
• Service charges
• Government taxes where applicable

3. Payment Policy

Booking Confirmation

Most bookings require full payment at the time of confirmation
unless an alternative payment arrangement has been approved by MBJ Travels.

Accepted Payment Methods

• Credit Cards
• Debit Cards
• UPI Payments
• Bank Transfers
• Net Banking
• Other secure digital payment methods

Incomplete Payments

Failure to complete payment within the specified deadline may result
in automatic cancellation of your booking. MBJ Travels cannot be held
responsible for fare changes, inventory loss, or price increases
caused by delayed payments.

4. Payment Security

Protecting your financial and personal information is one of our
highest priorities. We utilize industry-standard security measures
for every online payment transaction.

• Secure Payment Gateways
• Encrypted Transactions
• Protected Customer Information
• Controlled Access to Payment Data

Although we employ robust security practices, MBJ Travels shall not
be responsible for payment-related issues arising from banking
failures, third-party security breaches, internet disruptions,
customer negligence, or circumstances beyond our reasonable control.

5. Policy Updates

MBJ Travels reserves the right to revise, update, or modify this
Cancellation & Payment Policy at any time without prior notice.

By continuing to use our services after any updates are published,
you acknowledge and accept the revised policy.

Need Assistance?

If you have any questions regarding booking cancellations, payment
procedures, refunds, or travel services, please contact our team.